• Community Manager

    Job Locations UK-Kent-Chatham
    Job ID
    2018-1244
    Department
    Publishing
  • Overview

    At Dovetail Games we are passionate about empowering our people to build beautiful worlds, create breath-taking games and do the best work of their career to deliver our vision: "By Enthusiasts, For Enthusiasts".

     

    To help achieve this vision we are looking for a Community Manager to join our team on the Train Simulation franchise. Reporting to the Trains Marketing Manager, you will manage Dovetail Games’ communities to a high standard, keeping them up to date with engaging content to continue to attract our consumer base.

     

    Dovetail Games is growing fast, developing our games using cutting edge Unreal 4 Engine technology and delivery these on multiple platforms: PC, PS4 and Xbox One.

    Responsibilities

    • Manage and proactively post in forums, Facebook, Twitter and other online community destinations e.g. Discord
    • Set up and running regular livestreams (Twitch/Mixer)
    • Regular setup and running of competitions and giveaways
    • Daily engagement with Dovetail Games’ Trains communities across all channels, creating engaging content
    • Drive creative innovation to support our online and in-game communities
    • Share community feedback and developments with relevant stakeholders within the business
    • Partnering with the development team to help communicate game enhancements and features
    • Recording, analysing and reporting quantitative and qualitative data and community feedback to shape future campaigns, alongside regular community reports
    • Developing and implementing strategies to build our communities into growing, positive and supported safe spaces

    Person Specifications

    • Vibrant enthusiasm for communities and talking with them
    • Proven experience of managing communities and social media accounts/channels from console game releases
    • Knowledge of the game streaming and video creation space, with an understanding of top players and trends on YouTube and Twitch
    • Experience with CMS publishing tools is an advantage
    • Experience managing and creating content plans
    • Strong knowledge of social media management tools, digital media platforms and relevant trends to incorporate these into campaigns
    • Fluent in English, speaking and writing, with impeccable writing and proofreading skills
    • Knowledge of train simulation and/or trains is very beneficial
    • Second language is an advantage (German/French) 
    • Excellent customer service
    • A passion for video games, and an in-depth knowledge of the industry

    About Dovetail Games

    • Developing games across multiple platforms using cutting edge technology
    • 31 days off per year
    • Excellent work-life balance
    • Pension scheme
    • Childcare vouchers
    • Eye-care vouchers
    • Free parking
    • Regular social and sporting activities

    We are committed to promoting equal opportunities and diversity, and all applicants will be considered on their merit, qualifications, competence and talent regardless of any protected characteristics.

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